Osman Hussein Abdullahi
Garoowe,BR
Summary
Dedicated professional with a strong background in customer service and daily operations management. Known for implementing effective cash handling procedures and training staff to deliver exceptional service, contributing to a positive customer experience. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Employer
garoowe
07.2024 - 06.2025
- Managed employee performance evaluations and provided constructive feedback regularly.
- Oversaw budget planning and allocation for departmental resources and projects.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
Cashier Manager
Employer
garoowe
03.2019 - 10.2023
- Supervised daily cashier operations and ensured smooth transaction processes.
- Monitored cash handling procedures to maintain accuracy and security standards.
- Trained new cashiers on register systems and customer service practices.
Education
Informatics
Admas University
Garoowe09-2025
High School Diploma -
Hirda Primary And Secondary School
Abduwak01-2016
Skills
- Data analysis
- Project management
- Customer service
- Inventory management
- Team leadership
- Coaching and mentoring
- Sales management
- Clear communication
Certification
- diploma IT
- CCTV installation
Languages
somali
First Language
English
Intermediate (B1)
B1
Affiliations
- watching sports
- exercise
- reading news
Timeline
Manager
Employer
07.2024 - 06.2025
Cashier Manager
Employer
03.2019 - 10.2023
Informatics
Admas University
High School Diploma -
Hirda Primary And Secondary School
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