Maegan Roy

• Overseeing daily operations within the department, delegating tasks efficiently and maintaining a positive work environment for all team members.
• Managing schedules and resources effectively to optimize operational workflows.
• Managing payroll.
• Training new staff.
• Receiving and distributing packages and mail.
• Organizing outgoing packages and mail.
• Handling financial deposits.
• Promoting and selling canada post branded products.

-Creating customer orders

-store openings/closings

-receiving and processing post

-setting up Moneygram and money orders

-organized and maintained documents,files and records

-established work procedures or schedules to organize daily work of administrative staff.

-created and maintained filing systems for employee records, financial reports and other documents

• Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
• Trained junior brokers on industry best practices, enhancing the overall team''s knowledge base and efficiency.
• Conducted regular audits of internal processes to identify areas for improvement within the brokerage department.
• Tracked and monitored incoming transportation weight and volume forecast data for accuracy.
• Lawfully cleared merchandise through customs per client and government requirements.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.