Barbra Young
Arviat
Summary
Versatile and reliable, with a proven track record at Kivalliq Inuit Centre and Northwest Company, I excel in customer assistance and cash management. Demonstrated ability to maintain high cleanliness standards and manage reception desks efficiently, ensuring operational excellence and enhancing guest experiences. Skilled in fostering teamwork and achieving sales targets through strong multitasking and organizational abilities.
Overview
11
11
years of professional experience
Work History
Receptionist
Kivalliq Inuit Centre
01.2020 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Cashier
Northwest Company
01.2019 - 02.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
Northwest Company
10.2013 - 03.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Housekeeping
Kivalliq Inuit Centre
10.2021 - 12.2021
- Maintained a clean and safe working environment through consistent housekeeping practices.
- Collaborated with housekeeping staff for timely room turnovers, enhancing guest experience.
- Collaborated with housekeeping staff to ensure timely room turnovers and consistently high cleanliness standards.
- Enforced housekeeping standards to comply with cleaning regulations.
- Maintained strong communication with housekeeping and maintenance departments to address any guest room issues quickly.
Cashier
Northwest Company
03.2013 - 08.2013
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Waitress
Seaport Hotel and Resturant
07.2010 - 01.2011
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Close the restaurant and kitchen. Thoroughly cleaning dining area, guest restrooms and kitchen. restocking supplies.
- Count and close cash register.
- Securing the premises, turning off lights and locking doors.
Skills
- Lobby housekeeping
- Organization skills
- Customer assistance
- Strong multitasking
- Reliability and punctuality
- Cash handling and management
- Reception desk management
Languages
English
Native or Bilingual
Inuktitut
Limited Working
Timeline
Housekeeping
Kivalliq Inuit Centre
10.2021 - 12.2021
Receptionist
Kivalliq Inuit Centre
01.2020 - 09.2021
Cashier
Northwest Company
01.2019 - 02.2019
Cashier
Northwest Company
10.2013 - 03.2014
Cashier
Northwest Company
03.2013 - 08.2013
Waitress
Seaport Hotel and Resturant
07.2010 - 01.2011
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