Amy Hughes
Arctic Bay
Summary
With a proven track record at the Hamlet of Arctic Bay, I excel in administrative support and fostering strong customer relations. My experience spans from enhancing office management systems to increasing camper retention by 20% as a Day Camp Supervisor. Skilled in payroll and budgeting, I bring a dynamic blend of efficiency and interpersonal skills to any team.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Lands Administration Officer
Hamlet of Arctic Bay
05.2021 - 08.2022
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
Municipal Liaison Officer
Hamlet of Arctic Bay
12.2011 - 04.2020
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Provided guidance to new employees during onboarding process, expediting their integration into the organization.
- Established effective communication channels by collaborating with various departments and stakeholders.
- Coordinated efforts between teams to achieve project objectives within tight deadlines.
Pre-Natal Nutrition Program
Hamlet of Arctic Bay
08.2003 - 10.2003
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Prepare what will be needed for the pre-natal classes.
Receptionist
Hamlet of Arctic Bay
05.2003 - 07.2003
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Typed the council minutes and the agenda.
Day Camp Supervisor
Hamlet of Arctic Bay
07.2000 - 09.2000
- Assisted in marketing efforts for the day camp program by designing promotional materials highlighting unique offerings.
- Increased camper retention rate by creating a positive, inclusive, and nurturing environment.
- Conducted ongoing staff training sessions to ensure consistency in program delivery and quality care for all children.
- Ensured all policies were adhered to while maintaining flexibility in meeting individual children's needs.
- Organized successful field trips and special events that enriched the day camp experience for both children and staff members.
Cashier
Northern Store
06.1996 - 08.1999
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items.
Education
Bachelor of Education - Nunavut Teacher Education Program
Nunavut Arctic College
Arctic Bay, NU06-2027
No Degree - Bookkeeping
Municipal Government Program
Arctic Bay, NU04-2015
No Degree - Hairdressing Level I & II
Nunavut Arctic College
Iqaluit12-2007
No Degree - Introduction To Microcomputers
Municipal Government Program
Arctic Bay, NU12-2005
High School Diploma -
Inuujaq School
Arctic Bay, NU06-2001
Skills
- Administrative support
- Office management
- Customer relations
- Payroll and budgeting
Languages
English
Professional Working
Inuktitut
Native or Bilingual
Certification
- First Aid Certification
- Pre-Trades Certification
- Hairdressing I Certification
Interests
- Crafting and DIY Projects
Timeline
Lands Administration Officer
Hamlet of Arctic Bay
05.2021 - 08.2022
Municipal Liaison Officer
Hamlet of Arctic Bay
12.2011 - 04.2020
Pre-Natal Nutrition Program
Hamlet of Arctic Bay
08.2003 - 10.2003
Receptionist
Hamlet of Arctic Bay
05.2003 - 07.2003
Day Camp Supervisor
Hamlet of Arctic Bay
07.2000 - 09.2000
Cashier
Northern Store
06.1996 - 08.1999
Bachelor of Education - Nunavut Teacher Education Program
Nunavut Arctic College
No Degree - Bookkeeping
Municipal Government Program
No Degree - Hairdressing Level I & II
Nunavut Arctic College
No Degree - Introduction To Microcomputers
Municipal Government Program
High School Diploma -
Inuujaq School
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